Terms & Conditions

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Age restrictions

You must be over 18 years old to purchase! By purchasing you are confirming you are over the age of 18. It is an offence to purchase or attempt to purchase alcohol if you are under the age of 18 (Section 149, Licensing Act 2003). Please drink responsibly!

Loyalty Points

You will be automatically rewarded points for each order you place and for referring your friends, subject to the standard terms of our Refer A Friend promotion. You can redeem your points in our Shop section or against your monthly plan.

If you cancel your subscription, all points will be removed from your account. You can avoid this by simply pausing your account. Subject to change, all rights reserved.

Refer a friend

Enjoying cocktails is more fun with friends so we've set up a referral programme that allows you to invite your friends with a very special introductory offer. If your friend stays with us for a full price box, we'll award you with £10 worth of Tipple Box loyalty points for every friend who joins as our way of saying thank you.

  • Loyalty points are only rewarded after the referee's subscription has recurred and paid for a full price box. Full price boxes are £25
  • Please note this offer is only available once per household and cannot be used to create multiple accounts.
  • The referrer and the referee must have different billing and shipping addresses.
  • Loyalty points are not available for gifting subscriptions.
  • You must have an active account to be rewarded loyalty points.
  • If you cancel your subscription, you will lose any free boxes accumulated.
  • Loyalty points are awarded as on your monthly Tipple Box plan, they cannot be claimed immediately.
  • We reserve the right to cancel rewards at any time if we suspect misuse of the service.

Gift Cards

Gift cards, purchased online or in store, can only be redeemed online at TippleBox.com. Credit can only be spent as part of a subscription to Tipple Box.

Gift cards have no monetary value and cannot be exchanged for cash. Gift cards expire 12 months after issue, unless otherwise advertised or indicated on the card. UK only, you must be over 18 to purchase and or redeem a Gift card.

Delivery

Each Tipple Box is shipped via Yodel unless selected otherwise. It should arrive with you within 2-3 working days of your latest payment; however, please allow up to 7 working days for delivery. For Express shipping please allow up to 4 working days. Please add 2 additional delivery days over bank holidays. 

Promotions

All vouchers and offers, unless otherwise stated, are intended for single use only. One valid UK credit/debit card per account. Promotions cannot be used in conjunction with any other offers. £10 off vouchers can only be used once per account on a monthly subscription plan. Multiple redemptions are not permitted.

Once placed all orders are automatically dispatched and cannot be cancelled, however, if you change your mind or have an issue with your box and you would like to return it to us, you can do this by getting in touch support@tipplebox.com. We will provide a full refund upon receiving the item back at our warehouse. Please note we do not offer free returns service at this time.

Refunds

All of our products are refundable with 14 days, if you have received a product that is defective you are entitled to a full refund, which can be arranged by getting in touch with support@tipplebox.co.uk

Customer Support

We pride ourselves on working with our customers to solve any issues. If we’ve messed up, we’ll make it right. We are on hand Monday to Friday to listen to feedback, concerns or questions; send us and email at support@tipplebox.co.uk

Returns

For logistical reasons, Tipple Box does not accept returns unless exceptional circumstances apply. In the event of exceptional circumstances, you are responsible for return shipping costs.

Cancellation

Tipple Box is billed monthly, unless otherwise stated, for a total number of 12 boxes per year. You must give at least 2 days notice before cancelling your subscription to avoid being charged for your next billing cycle, which will automatically take place upon completion of your original subscription.

Company Details

Tipple Box is a registered company in Scotland, as Tipple Box Ltd, with company number SC471276. Our office address is Tipple Box, 4th Floor, Alrick Building, Max Born Crescent, Edinburgh, EH9 3JL. Our fulfilment address is FAO Tipple Box, Sykes Global Services, Nether Road, Galashiels, TD1 3HE.

Privacy Policy

As you browse TippleBox.com, cookies will be placed on your computer to help us measure our content and web flow. We collect personal information about you to enable us to process and deliver your order. When registering on our website, you consent to Tipple Box maintaining, recording, holding and using the personal data we collect about you. All data is collected lawfully and maintained in accordance with Data Protection Act 1998.

Pricing 

Our monthly subscription box includes spirits and ingredients for four cocktails (£20.05) a copy of our magazine, Muddle (£4.95) and free delivery. The price of £25 includes VAT of £3.34. Our Cocktail Kit Shop products include spirits and ingredients for four cocktails (£20.00) a copy of our magazine, Muddle (£4.95) and free delivery. The price of £24.95 includes VAT of £3.33. Our Tasting Set Shop products include 8 bottles of spirits (£35.00) a copy of our magazine, Muddle (£4.95) and free delivery. The price of £39.95 includes VAT of £5.00. Special Requests

Special Requests

Please let us know if you would not like to receive our magazine or snacks as part of your box. All of our items are sold separately, see pricing info above.